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Warranty/Service

We, Better Music Builder, are enthusiastic in designing professional audio and karaoke equipment. We have a fully operational team in America including sales & marketing, engineering design, business operations, technical support and customer service. Our teams are eager to provide their professional knowledge on audio equipment and technical support to all our customers.

To continue our service to you, we can also supply you with parts for after-sale maintenance or after the expiration of your warranty at market cost. Please feel free to contact us by phone or by e-mail. You may also contact our authorized dealers directly in your area.

For your safety, we highly recommend you to hire professional technician to handle the repairs and maintenance for your audio equipment.

 

One-Year Limited Warranty for Home Use Equipment

Our one-year warranty applies to speakers, amplifiers, mixers and microphones for home use only. It covers both parts and labors. The warranty becomes effective from the date of your purchase for one year.

Our warranty only covers defects due to product defectiveness with free of defects in materials or workmanship. However, our warranty does not cover defects due to normal wears, damage in transit, improper use, abuse or failure to follow the proper instructions for maintenance. This warranty is void in the event of unauthorized repairs, alternations, modifications and removing of the product label.

Please also note that our warranty does not cover any shipping cost for the return of defective products to us for inspection, repair and maintenance. Our warranty for Better Music Builder products can only be executed in North America.

Additional Notes:

(1) Our one-year limited product warranty for home use equipment is only valid in North America.

(2) Our one-year limited product warranty is valid only if you purchase our products from our authorized dealers (including both regular retailers and online retailers) in North America. If you choose to purchase our products from an authorized dealer, we will not provide any limited product warranty for you. To protect your limited product warranty, please purchase our products from one of our authorized dealers in North America near you.

(3) Our one-year limited product warranty is automatically void if the yellow label stating "No Warranty After Opening" is removed from the product.

(4) Our one-year warranty does not cover the battery for wireless microphone products and wireless remote control.

 

90-Day Limited Warranty for Public and Commercial Use Equipment

Our 90-day warranty applies to speakers, amplifiers, mixers and microphones for both public and commercial use such as restaurant, coffee shop, KTV nightclub, church and school, etc. It covers both parts and labors. The warranty becomes effective from the date of your purchase for 90 days.

Our warranty only covers defects due to product defectiveness with free of defects in materials or workmanship. However, our warranty does not cover defects due to normal wears, damage in transit, improper use, abuse or failure to follow the proper instructions for maintenance. This warranty is void in the event of unauthorized repairs, alternations, modifications and removing of the product label.

Please also note that our warranty does not cover any shipping cost for the return of defective products to us for inspection, repair and maintenance. Our warranty for Better Music Builder products can only be executed in North America.

Additional Notes :

(1) Our 90-day limited product warranty for public and commercial use equipment is only valid in North America.

(2) Our 90-day limited product warranty is valid only if you purchase our products from our authorized dealers (including both regular retailers and online retailers) in North America . If you choose to purchase our products from an authorized dealer, we will not provide any limited product warranty for you. To protect your limited product warranty, please purchase our products from one of our authorized dealers in North America near you.

(3) Our one-year limited product warranty is automatically void if the yellow label stating "No Warranty After Opening" is removed from the product.

(4) Our 90-day warranty does not cover the battery for wireless microphone products and wireless remote control.

 

To Register Your Warranty

Please fill out the warranty card that came with your unit, download or submit online warranty form below. However, we need the invoice for your purchase in order to process this warranty. You may also register your warranty online.

Please visit our website at www.bettermusicbuilder.com.

 

Register Owner's Benefits

Please register here to receive the special benefits that are offered to the owners of Better Music Builder exclusively. We are committed to constantly developing new products to satisfy your specific needs. Let us take this opportunity to show our great appreciation for your support and loyalty to our products.

Online Warranty Registration Form

Download Warranty Registration Form

Download Customer Relations Service Form

   
 
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